Shipping info

Shortly after paying for your order, you will receive an email with a DHL tracking number attached.

Free shipping on orders over 1500 €

In the rare case, if we have difficulty in checking the order, you will receive an email with all the details of the problem and a possible request for additional information.

You can also visit DHL website to check your delivery status.

To do this, you will need a tracking number, which will be provided to you after the order is sent.

Pay in a way convenient for you: by credit card, bank transfer, cash.

  

Transfer rate in 95% of cases, money is credited within 30 minutes, in other cases - from 1 to 3 working days.

To speed up the dispatch of a paid order, the manager may ask for a copy of the payment.

KATRINE K. orders are delivered Monday to Friday between 9am and 6pm.

As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.

For those last minute purchases, Express delivery is available to most destinations and same day delivery is offered in selected cities.

DHL EXPRESS: In most of Europe and the USA, shipping takes 2-4 business days. The rest of the world - 3-7 business days

* The time frames provided are only approximate. KATRINE K. does not take responsibility for delaying goods at the border, or in case of delay in payment for the service.

Only goods of good quality that have not been used by you and which retained their presentation, properties, packaging, seals and labels are subject to return. In this case, you are not entitled to refuse to return the goods.

The period for the return of such goods is 14 days, not counting the day of purchase of the goods (if the seller has not announced a longer period of return).